Purchase return regulation
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The customer has a right to return the purchase

To return the purchase the customer shall have the followings:

  • Reasonable explanation, why the customer is returning the product;
  • Item on it's package shal not be used, damaged and etc;
  • Bill of purchase;
  • Within 5 days after the purchase;.

Some items are not allowed to be returned:

  • Underwear;
  • The goods which are damaged because of careless handling by the customer;.

If you need any additional information, please contact us:

Contact Person: Erdenetuya D.
Information Manager, Information Service
Tel: 976-11-319090 Ext: 500
Fax: 976-11-315181
E-mail: marketing@skyshop.mn

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